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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card or in person by check. All application fees are nonrefundable.

Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.

You would pay for basic electric and internet/cable if desired to have. Gas, heat, water, sewer, and trash are included in rent. 

Security deposit is $500, applications can be subject to a non-refundable conditional approval fee of $300 if conditionally approved.

Rent is always due on the first and an 8% late fee is assessed on the 6th of every month (even Sundays and holidays).

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $150.00 pet fee and a refundable $150.00 pet deposit. Monthly pet rent is $30 per pet. Breed restrictions apply, please contact the office.

Resident Questions

Yes, if the lease buy-out fee has been paid. A 30-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount plus $100. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Charter Communications and CenturyLink are our community cable and Internet providers.

You are allowed to use gas grills on the property 25 feet away from the building. We also provide a gas grill at our patio by the lake.

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.  Afterhours, will need to call a locksmith.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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